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        <dc:date>2015-10-12T10:18:16-04:00</dc:date>
        <title>support:02_accounts:01_cash_account</title>
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        <description>Cash/Call-In Account

DispatchDirectTM requires and establishes a Cash/Call-In Account.  In the absence of Account information for an incoming call, the Cash/Call-In Account will be used as the “default” for initial information and settings.  This design approach has a number of benefits, including:</description>
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        <dc:date>2013-01-28T11:57:22-04:00</dc:date>
        <title>support:02_accounts:02_cash_vs._charge_accounts</title>
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        <description>Cash vs. Charge Accounts</description>
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        <dc:date>2015-10-12T10:23:45-04:00</dc:date>
        <title>support:02_accounts:03_pricing_modes</title>
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        <description>Pricing modes

CommLink supports six different modes for pricing calls.  For a summary of the modes, review the .

Mode NO - None

In Pricing Mode NONE, all details of pricing are hidden from the driver.  This is accomplished by hiding the Clear process from the driver thus forcing the driver to use Quick Clear.</description>
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        <description>Contacts/Addresses

Most of the information that can be recorded in “Account detail” is fairly intuitive.  However, there are a few fields where comments on the intended purpose of the field and how it is used within DispatchDirectTM might be helpful.</description>
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        <dc:date>2013-01-28T11:59:38-04:00</dc:date>
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        <description>Default Addresses</description>
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        <dc:date>2013-01-28T12:00:44-04:00</dc:date>
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        <description>Multiple Locations</description>
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        <description>Account-Related Messages</description>
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        <dc:date>2013-01-28T12:02:43-04:00</dc:date>
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        <description>Storage Defaults</description>
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        <dc:date>2015-10-12T14:31:52-04:00</dc:date>
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        <description>Accounts Defaults

Dispatch Defaults

Dispatch defaults are provided as another tool to expedite the call taking and dispatching processes.  Some fields will be automatically populated (from the Cash/Call-In Account) to streamline the entry of Account information.  As noted previously, any information that is automatically populated can and should be changed to get the right information entered for the particular Account.</description>
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