The map opens up initially in the Overall View tab, Shown Below

There are 4 tabs across the top of the map. When each tab is opened, correspoding tabs or accourdians are expanded on the right side of the map As you will notice you can access many of the same info from different places.

This tab will show all the trucks with the status and direction the truck is going on a icon above each. When you click on a truck, a bubble will open(see below)

As you will see, the bubble shows the overview, driver, job, and GPS. (We will explain this info later)

This is a good tab to look, at a glance, where all of your trucks are and what their status is.

This tab will show the dispatcher the specific truck assigned to a specific job. When this tab is opened it will be blank until the dispatcher clicks on a specific job on the “Map Detail Tool” menu. When this accordian is opened you will see all jobs. When you click on the job ID it will show the truck assigned and put a blue push pin on location (L) and a red push pin on destination (D). See Below

This tab will allow you to look up location/destination of specific jobs. It also will help you Geocode job location or destination that you don't have addresses for.

When you open this tab it will be blank. You will need to open “job” tab at the right under the “Address Lookup Tool”. From there you click on which job you want. When you click on it a blue Location (L)pin and a red Destination (D) push pin will appear. (If job doesn't have Geocodeable addresses it will be red instead of green in job accordian and it will show a red balloon on the map).

What is nice about this tab is you can move pins or balloons to get proper job address by left clicking on them and moving them to proper location. You can also type in different address in bubble. Once you change the address you click on “Update this job with this location” or “Cancel Relocation”.

Note: Not only will map update but any changes will also automatically update in Tracker.

This tab will allow the dispatcher to see the closest “available” and “available + Dropped” trucks to that particular job. See Below NOTE: This setting a company specific setting and can be changed by each company. Also each company can set up how many trucks they wish to see on this screen. (See the settings and trucks tab further down in the wiki for instructions on how to set this up)

The dispatcher can assign the call to the driver by left clicking on the truck and dragging it to the incident push pin. NOTE: the address MUST be Geocoded correctly (Green)for this option to work the way it was intended. If there is no actual Geocodable address in the incident then nothing will show up when the dispatcher clicks on that job.

By default, only one section can be open at a time. Therefore, if no sections are pinned open, when one section is expanded, all others will close. However, the user can control which sections are pinned open.

• Expand section (+ button): drop down the section, and all non-pinned sections will close
• Collapse section (- button): roll up the section
• Pin open section (sideways pin button): click to force the section to stay open, even if any other section is expanded
• Unpin section (upright pin button): click to unpin the button, allowing it to close if any other section is expanded

In the image above, the Zoom/Pan section is pinned open, the Truck types section is expanded, and all other sections are collapsed.

Labels can be customized to save space, be more or less descriptive, etc. for the company. If the label is modified on any open map and saved, every map that is opened afterwards will use these new settings. The label templates use descriptors, listed below, to determine the position of a piece of data in the label. Every time the map is refreshed, the label is rebuilt according to truck data after that load.

Label templates can be specified for both assigned and unassigned trucks. It may be desirable, for a company with a large number of vehicles on the map, to customize the unassigned truck label to not show the status at all, saving map space.

For truck 101, headed in direction 323 degrees (NW), not currently assigned to a job, and
truck 102, headed in direction 125 degrees (SE), assigned to and enroute to a job:

Template	Display
Assigned: {directionIcon} {truckNumber} - {truckStatus} Unassigned: {directionIcon} {truckNumber} - {truckStatus}	101 - Available 102 - ENROUTE
Assigned: {directionIcon} {truckNumber} - {truckShortStatus} Unassigned: {directionIcon} {truckNumber}	101 102 - E
Assigned: {truckNumber} - {truckStatus} Unassigned: {truckNumber} - {truckStatus}	101 - Available 102 - ENROUTE

When you click on the truck a bubble will appear. See Below. The bubble will have 4 tabs (Overview, Driver, Job, & GPS).

The Overview folder will show truck #, driver name, status, speed, & type of truck. More importantly it will show the communication status of device and whether the truck is moving or stopped.

The Job folder will give an overview of the job. Job #, requested by, reason, priority, incident & desination. You can also find the incident and destination Note: The address must be Geocodable for this feature to work the way it was intended.

The GPS folder will show the dispatcher the connection status and GPS fix status. These items will have a green check mark, yellow triangle or red circle. The icon will become yellow at 2x the push interval the company is set at and the icon will be become red at 3x the push interval the company is set at.

If you expand the job section, and hover the mouse over a job number, a popup will appear with job details.

• Resizing the browser window forces the map to be reloaded, which is a time-consuming operation. We recommend that you set the browser window to the desired size and simply use the Track/Zoom tool to zoom in and out of the map.
• The map appears to work better in Internet Explorer v7.
• Network connection speed and computing power are critical aspects of overall application performance. Network connection speeds can be tested in a Flash-capable browser at:

http://www.dslreports.com/speedtest?flash=1