User Tools

Site Tools


support:dispatch:user_roles_and_security

Ranger security

Ranger allows a company to set up any number of users, and specify different roles for each user. In this way, the company can customize usernames to specific jobs.

Add/edit a user

  • Usernames must be unique throughout Ranger. In other words, no two companies can use the same username.
  • Every company must have at least one user with the Admin role.
  • Any user configured with either the Admin or Configure company role can configure users.
  • Log into the Ranger web site with any username that has either the Admin or Configure company role.
  • Navigate to Configuration/Company setup/Users menu item. This will open the Users screen shown below.

  • The list to the right displays all existing users for the company. To edit or delete a user, click on the user in the list. It will populate the details panel in the middle of the screen, as shown below.
  • To create a new user, click the Reset to clear out all details, fill in the details of the new user, and click Save.

Role definitions

RoleDefinition
AdminThis role can essentially perform any operation on the website in configuring the company or running reports.
DispatchFor DispatchDirect, this role grants the user access to the dispatch screen, and allows users to assign drivers to jobs. For Tracker users, this role has no effect.
Create jobThis role allows the user to create jobs from the dispatch screen. For Tracker users, this role has no effect.
Update jobThis role allows the user to update existing jobs from the dispatch screen. For Tracker users, this role has no effect.
Delete jobThis role allows the user to delete/cancel existing jobs from the dispatch screen. For Tracker users, this role has no effect.
MapThis role grants the user access to the company map.
Configure companyThis role grants the user access to screens that configure company information.
General reportsThis role grants the user access to the following reporting areas: Connection dashboard screen and all reports under the Reports menu.
Job status reportThis role grants the user access to only the job status report. This might be used to grant a third party access to only view job statuses.
Map onlyThis role grants the user access to only the company map. When the user logs in, the site will automatically redirect the user to the map.
Web job entry onlyThis role grants the user access to only the web job entry. This might be used to grant a third party, such as a automobile dealership, access to submit jobs to the company.
support/dispatch/user_roles_and_security.txt · Last modified: 2010/12/14 15:16 by edmondsj