Addresses (both incident and destination) are color-coded to represent the quality of geocoding information, in the following way:

• Red: The address is NOT geocoded at all. It will not display on the map, and will prevent calculations of mileage estimates.
• Gold: The address is geocoded at a low quality. This means that when Ranger called Google to geocode the address, Google returned an address that did NOT match the submitted address exactly. Note that this might only mean differences such as:

^Ranger address^Address returned by Google^

Click “JOB ENTRY” Tab. Fill in appropriate boxes. Click “Save” button at bottom. Fields will turn red if infomation is required. You CANNOT save job if required fields aren't filled in.

EDIT: Click job. This will take you to JOB STATUS folder. Go to JOB ENTRY folder and edit any info needed.

CANCEL: Click job. This will take you to JOB STATUS folder. Go to JOB ENTRY folder and go to “Cancel Reason” and put in reason for cancellation. Then click “Cancel Job” button at the bottom of page.

Figure above: assignment not allowed

Figure above: assignment allowed

• Left click over a driver row in the right hand Driver list, as shown above. If the “Assignment Drag Label” appears, you have successfully grabbed a driver row. If this label doesn't appear, try clicking and dragging again.
• Drag the mouse pointer, with Assignment Drag Label attached, over a job row in the Dispatch tab. If the mouse is over a job, the drag label will display a green check mark, as in the second figure above, and a job row will be highlighted light gray.
• If the mouse is not over a job, the drag label will then display a red “not allowed” indicator. If this is the case, simply keep dragging until the label changes to the green check mark.
• Release the mouse button to assign the driver to the highlighted job.
• If Ranger has successfully received the request to assign, a pink “T” will appear under the S(Status) column.
• If Ranger successfully delivers the assignment to the driver device, a green “A” will appear.
• If, after 2 minutes, the assignment has not been delivered to the driver device, Ranger will stop attempting to deliver the message, and a red “F” will appear in the Status column. This is your indication that you should either reattempt the assignment, or possible contact the driver manually. If this situation continues for the driver, it might be necessary to have the driver logout and login again.

Click on job. This will take you to “JOB STATUS” folder. Click on “JOB ENTRY” folder and click on “Unasign Driver' button at the bottom of screen

Click “OK” on popup. Click on message and message will go to the bottom of screen. To close message screen click on arrow at bottom right.

Click message (Pop-up will appear). Then enter message and click “Reply & Delete”.

Click message. Pop-up will appear. Click “Delete” button

Click “Send Message to Driver” at top of screen. Pop-up box will appear with a drop down box with a list of drivers. Click which driver you want message sent to and then type in message. Click “Send Message”.