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support:13_operations_reports:01_call_reports

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Description of report

This report lists all jobs cleared or cancelled in the given time period. The user can choose to only show cleared or cancelled calls, or all in one report.

NOTE: It does NOT list jobs by the time they were created

There are four tabs that provide different views of the same data:

  • Call service stats: basic job data including account, driver and truck, and basic status data
  • Call revenue: invoice data and total, along with basic job data and status data
  • Call details: job data including status (e.g., clear, quickclear, or cancel), the user that canceled the job, or the driver that cleared it
  • Call response times: performance times between statuses for the job

Format

    Job  Driver No  Truck No  Reason        Job type  Job created  Job cleared day  Quickclear?  Job total  Invoice      Inv amt  Bill to     Ticket    Payment time      Type      Cash  Check  Credit
-------  ---------  --------  ------------  --------  -----------  ---------------  -----------  ---------  ---------  ---------  ----------  --------  ----------------  ------  ------  -----  ------
1101600  driver1    101       Accident      Tow       01/03 12:28  01/03/2013           X          $105.00  1101600-1     $50.00  CCAS        008765      
1101600  driver1    101       Accident      Tow       01/03 12:28  01/03/2013           X          $105.00  1101600-2     $55.00  CASH        008766    01/03/2013 12:26  cash     $5.00
1101600  driver1    101       Accident      Tow       01/03 12:28  01/03/2013           X          $105.00  1101600-2     $55.00  CASH        008766    01/03/2013 12:26  check   $50.00
1101601  driver1    101       Accident      Tow       01/03 15:03  01/03/2013                      $125.00  1101601-1    $125.00  DEALER      008767
  • Job cleared day is provided so that jobs can be grouped by day during which job is cleared
  • If a job has multiple invoices, each invoice will be listed on a separate line
  • If an invoice has one or more payments, each payment is listed on a separate line, which means that invoice information might be duplicated on multiple payment lines (as shown above)

Example

support/13_operations_reports/01_call_reports.1361396084.txt.gz · Last modified: 2013/02/20 16:34 by edmondsj