User Tools

Site Tools


support:07_storage-impound:10_release_to_customer

This is an old revision of the document!


Release to Customer

Vehicle Pricing tab prerequisites

  • A user must have validated the correct storage pricing end time and selected Price for processing. This will allow for correct calculation of invoices.

  • A user must have selected the Release to owner processing plan

  • In this state, invoices will have been calculated, so payments in the correct amounts can be collected.

Vehicle Processing tab

Status

  • Given the job shown below:
    • The total of both the tow and storage are $938.52.
    • In this scenario, someone has already paid $102.12 so $836.40 is the balance due.

Notes

  • The vehicle must be released to in interested party
  • Invoices do NOT have to be paid to release
  • To get the vehicle off the active inventory list, it will eventually have to be discharged after being released to owner

Release

  • By clicking the Release button, the user chooses to only release the vehicle, leaving discharge to another user (e.g., a user at a lot gate that verifies the vehicle can be discharged). The vehicle will remain on the active inventory list.
  • By clicking the Release and discharge button, the user chooses to remove the vehicle from active inventory, whether or not sufficient payment is recorded.
support/07_storage-impound/10_release_to_customer.1430395128.txt.gz · Last modified: 2015/04/30 07:58 by edmondsj