Table of Contents
Lot configuration
- The
Lot spreadsheetscreen is shown below
Linkage of lot to Vigilant location
- The key to linking a Ranger lot to a Vigilant location is the Vig loc name as shown below on the
Lot spreadsheetscreen above - The value in the
Namecolumn is irrelevant - The value in Vig loc name must EXACTLY match the value in the Location name as shown below in the Vigilant client portal Locations screen
- After the Ranger lot is configured with a Vigilant location name, the unified authorized list source will become available AFTER the first FTP upload after the configuration. It will be named something like
Unified-and location, such as the example shown below (e.g.,Unified-Downtown) - If the Diff upload? flag is checked on a lot, the differential authorized list source will become available ONLY AFTER THE FIRST PERMIT FOR THE LOT IS ENTERED AND UPLOADED. It will be named something like
Differential-and company ID and location, such as the example shown below (e.g.,Differential-6621-Downtown)
Communications
- Communications that are ALWAYS enabled:
- Permit receipts
- Email for non-P2P (email available) permits
- NOTE: text messages are never sent for permit receipts that have an email address
- Text messages for P2P (phone number only) permits
- Email for guest permit receipts
- NOTE: text messages for guest permit receipts are controlled by the property flag
- Ticket payment receipts
- NOTE: text messages are never sent for ticket payment receipts
- Permits nearing expiration reminder (typically for P2P permits)
- Text messages are always sent
Disable permit communications flag
- Communications that are disabled if checked:
- Both first time and ongoing permit approval invitation notices
- NOTE: text messages for first time notices are controlled by the property flag
- Text messages are never sent for ongoing notices
- Unpaid permit
- Transfer confirmation
- Permit nearing expiration (long term permits)
- Permit approval request confirmation
- Permit approval extension
Disable violation communications flag
- Communications that are disabled if checked:
- Unpaid ticket reminders
- Tow notices
| Frequency | Text message | ||
|---|---|---|---|
| Non-P2P permit receipt | Once | Always | |
| P2P permit receipt | Once | Always | |
| Guest permit receipt | Once | Always | Property flag |
| Ticket paid receipt | Once | Always | |
| P2P permit nearing expiration | Once | Always | |
| Approval invitations, first time | Once | Lot permit comms flag | Property flag |
| Approval invitations, ongoing | Recurring | Lot permit comms flag | Property flag First 3 days if turned on |
| Unpaid permit | Recurring | Lot permit comms flag | |
| Transfer confirmation | Once | Lot permit comms flag | |
| Permit nearing expiration (non-P2P permits) | Once | Lot permit comms flag | |
| Permit approval extension | Once | Lot permit comms flag | |
| Unpaid ticket | Recurring | Lot violation comms flag | |
| Tow notice | Once | Lot violation comms flag |
Permit approval not renewable flag
- This is intended to control Property Portal and prevent the setting of future expiration date of an approval
- It is intended for use at properties such as university parking lots, for which an approval should be created for each new period (e.g., semester)