XCharge Mobile Setup
- Setup Procedure

XCharge Mobile Setup

This document describes installation and setup of XCharge Mobile, the credit card processing application from OpenEdge (formerly Accelerated Payment Technology).

CommLink uses XCharge Mobile to securely execute credit card transactions. CommLink then uploads the results of those transactions to Dispatch Direct (the Ranger website).

Tags: xcharge, x charge, credit cards, Android credit card setup

Setup Procedure

1. Install XCharge Mobile

On your mobile device, download XCharge Mobile from the Google Play Store.

There are two options to find XCharge Mobile on the Play Store:

Follow this link: https://play.google.com/store/apps/details?id=com.apt.xcharge&hl=en
Search the Play Store on “xcharge“ or “xcharge mobile”

The app is called XCharge Mobile from OpenEdge.

Download the free app to your device.

Searching the Play Store for XCharge Mobile:

XCharge Mobile on the Play Store:

2. Download CommLink Version 3.00 (or higher) from the Ranger web site

First, be sure to Uninstall any versions of the Ranger mobile app (CommLInk) currently on the device (this is essential to avoid database corruption).
Then with the browser on the device, go to http://www.rangersst.com/mobile/android/
If you haven't already, bookmark this page for future use.
Click on “Other downloads and special test builds” at the bottom of the page
Click on V3.00 (or higher) and the download will begin

3. Login to CommLink

When the download is complete, install the app (Tow2.apk), open the app, and log-in (you will need valid driver and truck numbers)

4. Configure CommLink Settings

After successful login, go to the Main Menu in CommLink and choose “Settings”. In “Settings”, you'll see the three card card options that we'll configure next.

4a. Set Card Entry

In Settings, select “Card Entry”.

If you are using a card reader (MagTek Bullet or IDTech Shuttle), choose “Swipe” (first screen shot)
If you do not have a card reader and will be manually entering card numbers, choose “Keyed” (second screen shot)

4b. Set Card Processor

In Settings, select “Card Processor”. Confirm the default configuration – “X-Charge Mobile and X-Web” – is selected.

4c. Do Card Setup

In Settings, select “Card Setup”. Then select “Setup X-Charge Mobile”. This will open the “Swiper Setup” screen in XCharge Mobile.

If you are using a card reader, select your card reader model at the top of the screen. Then choose “TEST” to test the connection to the card reader. When you're done, choose “Save” at the bottom of the screen.
If you do not have a card reader and will be manually entering card numbers, choose “None” at the top of the screen, then choose “Save” at the bottom of the screen.

5. Run a Test charge

The device should now be ready - Consider creating a test job in Ranger, assigning it to the device (driver/truck). At ARRIVED, run a credit card authorization with your own credit card for a nominal amount. The authorization process will create a “token” that relates the CC number to the transaction in Ranger. (To be PCI compliant, credit card numbers are only stored in the X-Charge vault; NO CC numbers are stored in Ranger; further, NO credit card numbers should be entered into Ranger note fields. This is an invitation to hackers - jeopardizing the operation of the system.)

If successful, Cancel the job; the authorization will expire
If not successful, call for troubleshooting assistance

Authorization at Arrived (or Hooked)

Choose “Credit Card Authorization” from the Arrived (or Hooked) Menu, then enter the Authorization Amount.

For Keyed entry, the entry form will appear. For Swipe entry, the “Please Swipe Card” prompt will appear.

After entry is complete, the result of the Authorization is displayed.

Sale at Clear

Choose “Payment” from the Clear WrapUp Menu, then choose “Credit Card” and the Amount.

If a card was successfully Authorized during Arrived (or Hooked), a prompt appears. Choosing “Yes” skips the Keyed/Swipe entry screen and goes directly to the result screen.