CommLink supports six different modes for pricing calls. For a summary of the modes, review the Comparison.

In Pricing Mode NONE, all details of pricing are hidden from the driver. This is accomplished by hiding the Clear process from the driver thus forcing the driver to use Quick Clear.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear.

In Preset / Due Only pricing, the call is priced by the mobile application exactly according the rules.

The driver cannot see or override any prices. The only dollar amount visible to the driver is the Amount Due from the motorist. Note that in the case of a split invoice for a motor club call, the Amount Due is the second invoice amount.

During the Clear process, the pricing calculations are performed automatically.

There is no interaction with Dispatcher during the Preset / Due Only pricing process. The driver can complete Preset pricing while out of coverage.

This mode is useful when:

• A call should be priced strictly according to the pre-configured rules. For example, it would be useful with a new driver.
• Pricing details should be hidden from the driver.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear, Clear.

In CommLink, these are the first three screens in Clear for Preset / Due Only when there's a split invoice.
For a single invoice, the third screen is omitted.

In Preset pricing, the call is priced by the mobile application exactly according the rules.

The driver can see the prices, but cannot override any prices.

During the Clear process, the pricing calculations are performed automatically.

There is no interaction with Dispatcher during the Preset pricing process. The driver can complete Preset pricing while out of coverage.

This mode is useful when:

• A call should be priced strictly according to the pre-configured rules. For example, it would be useful with a new driver.
• Pricing details should be visible to the driver.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear, Clear.

In CommLink, these are the first three screens in Clear for Preset when there's a split invoice.
For a single invoice, the third screen is omitted.

In Driver pricing, the rules provide an initial guideline, but the driver can override those calculations.

During the Clear process, the pricing calculations are performed automatically. Then, the driver is presented with a menu that allows them to override any of the calculated values. The final values are sent to Ranger Host.

There is no interaction with Dispatcher during the Driver pricing process. The driver can complete Driver pricing while out of coverage.

This mode is useful when the driver has some input into call pricing. For example, it would be useful with an experienced and trusted driver.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear, Clear.

In Dispatcher pricing, the call is priced by the mobile application exactly according the rules. But that information is relayed to the dispatcher for final editing and approval. You can think of Dispatcher pricing as Preset pricing plus dispatcher override.

The driver cannot override any prices¹. During the Pricing process, the pricing calculations are performed automatically and sent to Ranger Host.

The dispatcher then has a brief period of time to review the pricing information, make changes (if any), and return the final results to the mobile app. Note this implies the dispatcher is at their desk and ready to review pricing details immediately upon their arrival.

Because of the interaction with the dispatcher, the mobile app must have network connectivity to finalize pricing. If the mobile application is offline, only preliminary pricing can be completed.

This mode is useful for dispatchers that want to control the pricing of a call.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Pricing, Quick Clear.

In Confirmed pricing, the rules provide an initial guideline, but the driver can override those calculations. When the driver is complete, the information is relayed to the dispatcher for final editing and approval. You can think of Confirmed pricing as Driver pricing plus dispatcher override.

During the Clear process, the pricing calculations are performed automatically. Then, the driver is presented with a menu that allows them to override any of the calculated values. The final values are sent to Ranger Host.

The dispatcher then has a brief period of time to review the pricing information, make changes (if any), and return the final results to the mobile app. Note this implies the dispatcher is at their desk and ready to review pricing details immediately upon their arrival.

Because of the interaction with the dispatcher, the mobile app must have network connectivity to finalize pricing. If the mobile application is offline, only preliminary pricing can be completed.

This mode is useful for dispatchers with trusted and experienced drivers that also want to review the pricing of a call.

The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Pricing, Quick Clear.

The following table compares pricing modes.