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support:mobile:user_guide:reference_motorola_on_nextel
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support:mobile:user_guide:reference_motorola_on_nextel [2010/04/21 15:47] jmather Specify the OK hardware key. |
support:mobile:user_guide:reference_motorola_on_nextel [2011/01/19 18:26] (current) jmather Fix grammar |
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| ====== Mobile Application User Guide - Reference for Motorola Phones on Nextel ====== | ====== Mobile Application User Guide - Reference for Motorola Phones on Nextel ====== | ||
| ===== Master Reset ===== | ===== Master Reset ===== | ||
| - | A Master Reset forces a Nextel phone to refresh it's network settings. This is useful whenever Nextel has reconfigured your phone, particulary when you've switched from a Private IP (the default) to a Public IP (required by Ranger Mobile Application). | + | A Master Reset forces a Nextel phone to refresh its network settings. This is useful whenever Nextel has reconfigured your phone, particulary when you've switched from a Private IP (the default) to a Public IP (required by Ranger Mobile Application). |
| To perform a Master Reset: | To perform a Master Reset: | ||
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| ===== Packet Data With Public IP ===== | ===== Packet Data With Public IP ===== | ||
| Each phone must have the proper Nextel service plan in order to use the Ranger Mobile Application. Specifically, the phone must be setup with “packet data with public IP.” | Each phone must have the proper Nextel service plan in order to use the Ranger Mobile Application. Specifically, the phone must be setup with “packet data with public IP.” | ||
| - | Before installing the Mobile Application, check the [[#phone IP address|phone IP address]] and optionally check the configuration of [[#packet data service|packet data]] | + | To enable these services, call your Nextel representative and tell them to add “packet data with public IP” to all phones you intend to install the Ranger Mobile Application on. Note that as of January 2011, “packet data with public IP” is $13.00/month ($10.00 for packet data and $3.00 for public IP) per phone. |
| - | To enable these services, call you Nextel representative and tell them to add “packet data with public IP” to all phones you intend to install the Ranger Mobile Application on. Note that as of June 2008, “packet data with public IP” is $12.99/month ($9.99 for packet data and $3.00 for public IP) per phone. | + | The following screen shot of a [[https://mysprint.sprint.com/|My Sprint]] account illustrated proper setup. The red box highlights proper configuration of "packet data with public IP". Note the combined cost is $13. |
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| + | {{ :support:mobile:user_guide:mysprint_packet_data_public_ip_2.png |MySprint - Packet Data with Public IP}} | ||
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| + | Before installing the Mobile Application, check the [[#phone IP address|phone IP address]] and optionally check the configuration of [[#packet data service|packet data]] | ||
| //Note that "Pay As You Go" plans do not support packet data.// You must have a standard voice/data plan to add “packet data with public IP.” | //Note that "Pay As You Go" plans do not support packet data.// You must have a standard voice/data plan to add “packet data with public IP.” | ||
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| - On the phone, press the “red hangup” button until you get to the home screen of the phone. | - On the phone, press the “red hangup” button until you get to the home screen of the phone. | ||
| - Press the Menu key. | - Press the Menu key. | ||
| - | - Scroll to “My Info” and press the OK key. Note that My Info might be on Page 2, and if so, you need to press More to see it. | + | - Scroll to “My Info” and press the OK key. **Note** that My Info might be on Page 2, and if so, you need to press More to see it. **Also note** that on newer handsets, such as the i680, My Info is within "Tools," so first you need to choose Tools then you can choose My Info. |
| - Scroll down to the Carrier IP section. The Carrier IP is the IP Address of the phone. | - Scroll down to the Carrier IP section. The Carrier IP is the IP Address of the phone. | ||
support/mobile/user_guide/reference_motorola_on_nextel.1271879278.txt.gz · Last modified: 2010/04/21 15:47 by jmather
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