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support:mobile:user_guide:procedures_motorola_on_nextel
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| - | ====== Mobile Application User Guide - Procedures for Motorola Phones on Nextel ====== | ||
| - | ===== IP Address ===== | ||
| - | Each phone must have the proper Nextel service plan in order to use the Ranger Mobile Application. Specifically, the phone must be setup with “packet data and public IP.” | ||
| - | |||
| - | "Packet data" is the service that allows connections from the phone to the Internet. "Public IP" is the service that allows an Internet-based service, such as Ranger, to push data to the phone. Both service must be enabled for Ranger to function properly. | ||
| - | |||
| - | To determine the IP Address of a phone: | ||
| - | - On the phone, press the “red hangup” button until you get to the home screen of the phone. | ||
| - | - Press the Menu key. | ||
| - | - Scroll to “My Info” and choose OK. | ||
| - | - Scroll down to the Carrier IP section. This is the IP Address of your phone. | ||
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| - | If the IP Address starts with “10.”, the phone has a Private IP. Call Nextel to update your service plan. Ask them for "packet data with public IP." | ||
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| - | If the IP begins with something else, you have a Public IP. The phone is configured for use with the Ranger Mobile Application. | ||
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| - | ===== Master Reset ===== | ||
| - | A Master Reset forces a Nextel phone to refresh it's network settings. This is useful whenever Nextel has reconfigured your phone, particulary when you've switched from a Private IP (the default) to a Public IP (required by Ranger Mobile Application). | ||
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| - | To perform a Master Reset: | ||
| - | - On the phone, press the "red hangup" button twice to return to home screen of the phone. | ||
| - | - Press the Menu key. | ||
| - | - Scroll to Settings and press OK key. Note that Settings might be on Page 2, and if so, you need to press More to see it. | ||
| - | - Scroll to Advanced and press the OK key. | ||
| - | - Scroll to Connectivity and press the OK key. | ||
| - | - Scroll to Master Reset and press the OK key. | ||
| - | - Enter "000000" (six zeroes) for the Security Code and choose OK. | ||
| - | - Press YES to confirm. | ||
| - | - Press the OK key if warned to "see manual". The phone will turn itself off. | ||
| - | - Wait 60 seconds, then turn the phone back on. The phone will power up. | ||
| - | - If the phone prompts to "update your browser info," choose OK. | ||
support/mobile/user_guide/procedures_motorola_on_nextel.1215631023.txt.gz · Last modified: 2008/07/09 15:17 by jmather
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