User Tools
support:mobile:user_guide:introduction
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
support:mobile:user_guide:introduction [2011/01/19 15:00] jmather Add compatibility note |
support:mobile:user_guide:introduction [2011/01/28 10:39] (current) raabd |
||
|---|---|---|---|
| Line 13: | Line 13: | ||
| * **Text Messaging** - Text communications between dispatcher and driver. | * **Text Messaging** - Text communications between dispatcher and driver. | ||
| * **Offline Operation** - Driver can update/save job details while out of network coverage. | * **Offline Operation** - Driver can update/save job details while out of network coverage. | ||
| + | \\ | ||
| ===== Devices And Networks ===== | ===== Devices And Networks ===== | ||
| The Mobile Application supports a variety of mobile devices and wireless networks. | The Mobile Application supports a variety of mobile devices and wireless networks. | ||
| - | In some cases, the mobile device may only support a subset of features included in Ranger. In the tables below, supported features are indicated as follows: | + | In some cases, the mobile device may only support a subset of features included in Ranger. For the Recommended and Compatible solutions listed below, supported features are indicated as follows: |
| * **Feature: Map** - The device integrates with Ranger Map. The dispatcher can view the location of this device on the map. | * **Feature: Map** - The device integrates with Ranger Map. The dispatcher can view the location of this device on the map. | ||
| * **Feature: Dispatch** - The device integrates with Ranger Dispatch. The dispatcher can send jobs and text messages to this device. The driver can send status updates and text messages back to the dispatcher. | * **Feature: Dispatch** - The device integrates with Ranger Dispatch. The dispatcher can send jobs and text messages to this device. The driver can send status updates and text messages back to the dispatcher. | ||
| * **Feature: Advanced** - The device supports one or more advanced features, such credit card processing, device-side mapping, or I/Os. | * **Feature: Advanced** - The device supports one or more advanced features, such credit card processing, device-side mapping, or I/Os. | ||
| \\ | \\ | ||
| + | |||
| ==== Recommended ==== | ==== Recommended ==== | ||
| The Mobile Application has been tested on the following devices and networks. These solutions offer the best user experience and performance. | The Mobile Application has been tested on the following devices and networks. These solutions offer the best user experience and performance. | ||
| Line 29: | Line 30: | ||
| |USA |[[http://www.sprint.com/index_n.html?brand=Nextel|Nextel]] |[[http://shop.sprint.com/NASApp/onlinestore/en/Action/DisplayPhones?phoneSKU=SP8350RIMF|BlackBerry 8350i]] | Phone |Yes |Yes |No | Phone with integrated keyboard. | | |USA |[[http://www.sprint.com/index_n.html?brand=Nextel|Nextel]] |[[http://shop.sprint.com/NASApp/onlinestore/en/Action/DisplayPhones?phoneSKU=SP8350RIMF|BlackBerry 8350i]] | Phone |Yes |Yes |No | Phone with integrated keyboard. | | ||
| |USA |[[http://www.sprint.com/|Sprint]] |[[http://www.mentoreng.com/products/ranger/index.html|Mentor Ranger]] | Mobile Data Terminal |Yes |Yes |Yes | Rugged, dash mounted computer with mapping capabilities. | | |USA |[[http://www.sprint.com/|Sprint]] |[[http://www.mentoreng.com/products/ranger/index.html|Mentor Ranger]] | Mobile Data Terminal |Yes |Yes |Yes | Rugged, dash mounted computer with mapping capabilities. | | ||
| - | |USA |[[http://www.verizonwireless.com/|Verizon]] |[[http://support.vzw.com/clc/devices/index.html?p=5068|HP Mini 311]] |Netbook |Yes |Yes |Yes |Inexpensive PC with integrated Verizon modem. External GPS required. | | + | |USA |[[http://www.verizonwireless.com/|Verizon]] |[[http://support.vzw.com/clc/devices/index.html?p=5068|HP Mini 311]] |Netbook |Yes |Yes |Yes |Affordable PC with integrated Verizon modem. External GPS required. | |
| - | |USA |[[http://www.wireless.att.com//|AT&T]] |[[https://buy.garmin.com/shop/shop.do?pID=37706&ra=true|Garmin 1350T]] with [[http://www.calamp.com/index.php?option=com_content&task=view&id=317|CalAmp LMU 2600]] |Personal Navigation Device |Yes |Yes |Yes |Dash mount GPS with turn-by-turn directions.| | + | |USA |[[http://www.wireless.att.com//|AT&T]] |[[https://buy.garmin.com/shop/shop.do?pID=37706&ra=true|Garmin 1350T]] with [[http://www.calamp.com/index.php?option=com_content&task=view&id=317|CalAmp LMU 2600]] |Personal Navigation Device |Yes |Yes |Yes |Dash mount GPS with visual and audible turn-by-turn directions.| |
| |Canada |[[http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=WRLS_HOME|Rogers]] |[[http://www.mentoreng.com/products/ranger/index.html|Mentor Ranger]] | Mobile Data Terminal |Yes |Yes |Yes | Rugged, dash mounted computer with mapping capabilities. | | |Canada |[[http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=WRLS_HOME|Rogers]] |[[http://www.mentoreng.com/products/ranger/index.html|Mentor Ranger]] | Mobile Data Terminal |Yes |Yes |Yes | Rugged, dash mounted computer with mapping capabilities. | | ||
| + | |Canada |[[http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=WRLS_HOME|Rogers]] |[[https://buy.garmin.com/shop/shop.do?pID=37706&ra=true|Garmin 1350T]] with [[http://www.calamp.com/index.php?option=com_content&task=view&id=317|CalAmp LMU 2600]] |Personal Navigation Device |Yes |Yes |Yes |Dash mount GPS with visual and audible turn-by-turn directions.| | ||
| ==== Compatible ==== | ==== Compatible ==== | ||
| - | The Mobile Application is compatible with the following devices and networks. These solutions are good, but may not perform as well as the recommended solutions listed above. | + | The Mobile Application is compatible with the following devices and networks. These solutions are good, but may not perform as well as the Recommended solutions listed above. |
| ^ Country ^ Network ^ Device ^ Device Type ^Feature: Map ^Feature: Dispatch ^Feature: Advanced ^ Notes ^ | ^ Country ^ Network ^ Device ^ Device Type ^Feature: Map ^Feature: Dispatch ^Feature: Advanced ^ Notes ^ | ||
| - | |USA |[[http://www.sprint.com/index_n.html?brand=Nextel|Nextel]] | All Motorola iDEN iXXX phones that support Java Applications. | Phone |Yes |Yes |No | Examples include hte i605, i615, and i850. | | + | |USA |[[http://www.sprint.com/index_n.html?brand=Nextel|Nextel]] | All Motorola iDEN iXXX phones that support Java Applications. | Phone |Yes |Yes |No | Examples include the i605, i615, and i850. | |
| - | |USA |[[http://www.sprint.com/|Sprint]] | HTC Mogul | Phone |Yes |Yes |No | Windows Mobile device. | | + | |USA |[[http://www.sprint.com/|Sprint]] | [[http://www.htc.com/us/support/mogul-sprint/downloads/|HTC Mogul]]\\ [[http://www.htc.com/us/support/touch-pro-sprint/downloads/|HTC Touch Pro]]\\ [[http://www.htc.com/us/support/touch-diamond-sprint/downloads/|HTC Touch Diamond]] |Phone |Yes |Yes |No |Windows Mobile device. | |
| + | |USA |[[http://www.t-mobile.com/|T-Mobile]] | [[http://www.c3ls.com/AVL.html|C3LS Lokator]] |Black box |Yes |No |No |Affordable vehicle tracking. | | ||
| - | ==== Incompatible ==== | + | ==== Other ==== |
| Support for additional devices and networks are in progress. If the device and/or network you want to use are not listed above, please [[support:contact|contact technical support]] regarding availability. | Support for additional devices and networks are in progress. If the device and/or network you want to use are not listed above, please [[support:contact|contact technical support]] regarding availability. | ||
| + | \\ | ||
| + | \\ | ||
| ===== Conventions Used In This Guide ===== | ===== Conventions Used In This Guide ===== | ||
| In some instances, a feature of the Ranger Mobile Application is unique to a particular mobile device or network. These special features are highlighted as follows: | In some instances, a feature of the Ranger Mobile Application is unique to a particular mobile device or network. These special features are highlighted as follows: | ||
| Line 48: | Line 52: | ||
| | | ||
| This is a special instruction or note for Nextel phones. | This is a special instruction or note for Nextel phones. | ||
| + | \\ | ||
| ===== Before You Begin ===== | ===== Before You Begin ===== | ||
support/mobile/user_guide/introduction.1295467257.txt.gz · Last modified: 2011/01/19 15:00 by jmather
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Noncommercial-Share Alike 4.0 International
