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--- support:mobile:user_guide:installation_configuration [2010/11/22 12:31]
jmather Update BlackBerry permission settings
+++ support:mobile:user_guide:installation_configuration [2011/12/07 11:02] (current)
jmather Remove Mentor Ranger password per request form Mentor Engineering.
@@ Line 216: / Line 216: @@
 ==== Prerequisites ====
-New Mentor devices shipped directly from Mentor may be set to Desktop lock down mode which will require a password. The password is **636867**. Once you have entered the password open the "Windows Explorer" application in the box that opened below the password entry area. In Windows Explorer/My Device browse to "\FlashDrive\Setup" folder and delete the two files in that folder: DesktopConfig.cfg and DeviceConfig.cfg. Finally, reboot the device and the device will no longer be in desktop lockdown mode. Note: The Ranger application will put the device back in desktop lockdown mode during the install process.
+New Mentor devices shipped directly from Mentor may be set to Desktop lock down mode which will require a password.  Contact Ranger support to obtain the password.  Once you have entered the password open the "Windows Explorer" application in the box that opened below the password entry area. In Windows Explorer/My Device browse to "\FlashDrive\Setup" folder and delete the two files in that folder: DesktopConfig.cfg and DeviceConfig.cfg. Finally, reboot the device and the device will no longer be in desktop lockdown mode. Note: The Ranger application will put the device back in desktop lockdown mode during the install process.
 You need to check to see if your time and time zone are set properly. Double click the clock icon in the tray. Adjust the date, time, and time zone properties for your location.

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