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support:mobile:user_guide:installation_configuration
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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support:mobile:user_guide:installation_configuration [2010/11/22 12:26] jmather Update BlackBerry install notes. |
support:mobile:user_guide:installation_configuration [2011/12/07 11:02] (current) jmather Remove Mentor Ranger password per request form Mentor Engineering. |
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| **Important:** after installation is complete, you may need to turn the wireless radio back on. To turn wireless on, scroll through the ribbon until you reach an icon (usually second to last) that's labeled "Turn Wireless On" and press the scroll wheel. The ribbon icon will change to show radio waves, and within 30 seconds you should see the Nextel coverage bars in the upper right corner of the screen. | **Important:** after installation is complete, you may need to turn the wireless radio back on. To turn wireless on, scroll through the ribbon until you reach an icon (usually second to last) that's labeled "Turn Wireless On" and press the scroll wheel. The ribbon icon will change to show radio waves, and within 30 seconds you should see the Nextel coverage bars in the upper right corner of the screen. | ||
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| ==== First Run ==== | ==== First Run ==== | ||
| The first time you run the app, you will be prompted with one or more permission popups. These popups are a bit more complex than the ones on the Motorola phones. Each popup has one or more checkboxes, plus Yes/No or Allow/Deny buttons. What you need to do for each popup is check all the boxes (usually one, but sometimes two or more), then choose Yes or Allow. This will ensure you only see the popups once. | The first time you run the app, you will be prompted with one or more permission popups. These popups are a bit more complex than the ones on the Motorola phones. Each popup has one or more checkboxes, plus Yes/No or Allow/Deny buttons. What you need to do for each popup is check all the boxes (usually one, but sometimes two or more), then choose Yes or Allow. This will ensure you only see the popups once. | ||
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| If permission popups continue to be displayed or if permissions appear to be set incorrectly, you can adjust them directly via the device control panel: | If permission popups continue to be displayed or if permissions appear to be set incorrectly, you can adjust them directly via the device control panel: | ||
| + | |||
| + | On BlackBerry OS 4.x: | ||
| - From the BlackBerry home screen, choose "Options." | - From the BlackBerry home screen, choose "Options." | ||
| - Choose "Security Options." | - Choose "Security Options." | ||
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| - Highlight "Ranger," then choose "Edit Permissions" from the menu. | - Highlight "Ranger," then choose "Edit Permissions" from the menu. | ||
| - Permissions are listed at the top of the screen. Set each permission to "Allow." | - Permissions are listed at the top of the screen. Set each permission to "Allow." | ||
| + | - When finished, choose "Save" from the menu. | ||
| + | |||
| + | On BlackBerry OS 5.x: | ||
| + | - From the BlackBerry home screen, choose "Options." | ||
| + | - Choose "Applications." | ||
| + | - Highlight "Ranger," then choose "Edit Permissions" from the menu. | ||
| + | - On the "RIM" tab (default), three permission groups are listed: Connections, Interactions, and User Data. Set each permission to "Allow." | ||
| - When finished, choose "Save" from the menu. | - When finished, choose "Save" from the menu. | ||
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| ==== Prerequisites ==== | ==== Prerequisites ==== | ||
| - | New Mentor devices shipped directly from Mentor may be set to Desktop lock down mode which will require a password. The password is **636867**. Once you have entered the password open the "Windows Explorer" application in the box that opened below the password entry area. In Windows Explorer/My Device browse to "\FlashDrive\Setup" folder and delete the two files in that folder: DesktopConfig.cfg and DeviceConfig.cfg. Finally, reboot the device and the device will no longer be in desktop lockdown mode. Note: The Ranger application will put the device back in desktop lockdown mode during the install process. | + | New Mentor devices shipped directly from Mentor may be set to Desktop lock down mode which will require a password. Contact Ranger support to obtain the password. Once you have entered the password open the "Windows Explorer" application in the box that opened below the password entry area. In Windows Explorer/My Device browse to "\FlashDrive\Setup" folder and delete the two files in that folder: DesktopConfig.cfg and DeviceConfig.cfg. Finally, reboot the device and the device will no longer be in desktop lockdown mode. Note: The Ranger application will put the device back in desktop lockdown mode during the install process. |
| You need to check to see if your time and time zone are set properly. Double click the clock icon in the tray. Adjust the date, time, and time zone properties for your location. | You need to check to see if your time and time zone are set properly. Double click the clock icon in the tray. Adjust the date, time, and time zone properties for your location. | ||
support/mobile/user_guide/installation_configuration.1290446789.txt.gz · Last modified: 2010/11/22 12:26 by jmather
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