Differences

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--- support:map:user_guide:overall_view [2011/01/19 14:55]
edmondsj
+++ support:map:user_guide:overall_view [2011/01/19 15:42] (current)
edmondsj
@@ Line 3: / Line 3: @@
 ====== Introduction ======
 {{:support:map:user_guide:overall_view_2.jpg|}}
-  * This is the default view that opens up when the map is launched.
+  * This is the default view that opens up when the map is launched.  The map is automatically sized to show all trucks.
   * Truck icons can be trucks, as shown above, or smaller circles, as shown below.  The smaller icons are provided as an option for larger fleets.  This setting can be edited by a company Ranger administrator on the ''Configuration/Company setup/Map options'' screen.
   * Truck labels can use a large font, as shown above, or a smaller font, as shown below.  The smaller font is provided as an option for larger fleets.  This setting can be edited by a company Ranger administrator on the ''Configuration/Company setup/Map options'' screen.
 {{:support:map:user_guide:map_overall_circle_icons.jpg|}}
+====== Map controls ======
+These are the controls that are displayed on top of the map.
+^Control^Description^
+|All Trucks|If this button is selected, it will be displayed in bold.  If selected, every time the map is refreshed, the map will be automatically sized to show every selected truck in the fleet.|
+|Save Current View|If this button is selected, the center and size of the map will be saved for re-use later.|
+|{{:support:map:user_guide:map_return_to_view_icon.jpg|}} (return to saved position)|If the user has previously clicked the ''Save Current View'' button, clicking this button will move the map back to that view.|
 ====== Display configuration ======
 {{:support:map:user_guide:map_config_screen.jpg|}}
@@ Line 34: / Line 42: @@
   * Clicking on a truck icon will show a popup with truck information, as shown above.
   * The popup will have three tabs, ''Overview'', ''Driver'', and ''GPS''.  Optionally, if the truck is assigned to a job, a fourth ''Job'' tab will be displayed.
+    * ''Overview'': shows truck #, driver name, status, speed, & type of truck.  More importantly it will show the communication status of device and whether the truck is moving or stopped.
+    * ''Job'': gives an overview of the job. Job #, requested by, reason, priority, incident & desination.  You can also find the incident and destination Note:  The address must be Geocodable for this feature to work the way it was intended.
+    * ''GPS'': shows the dispatcher the connection status and GPS fix status.  These items will have a green check mark, yellow triangle or red circle.  The icon will become yellow at 2x the push interval the company is set at and the icon will be become red at 3x the push interval the company is set at.
+  * Truck colors are based on truck status:
+^Truck color^Truck status^
+|Green|Available, not assigned to any job|
+|Red|Assigned to a job, but no further status|
+|Turquoise|Enroute|
+|Orange|Arrived|
+|Blue|Hooked|
+|Yellow|Dropped|
+  * Truck icons are different based on truck.  For large truck icons, the truck represents the type of truck.  For small circle icons, the labels are as follows:
+^Truck letter^Truck type^
+|H|Heavy duty|
+|L|Light duty|
+|F|Flat bed|
+|M|Any other type|
+====== Job information ======
+{{:support:map:user_guide:map_job_popup.jpg|}}
+  * Clicking on a truck icon will show a popup with truck information, as shown above.
+  * The popup will have two tabs, ''Job'' and ''Times''.
+    * ''Job'': shows job # and other pertinent job details.  The ''Locate Location/Destination'' link will find the other address pin and popup the job bubble.  The ''Hide Job'' link will hide the job pins.
+    * ''Times'': shows the following status times for the job: call time, scheduled time, enroute time, hook time, and drop time.
+====== Tips/recommendations ======
-==== Section controls ====
-By default, only one section can be open at a time.  Therefore, if no sections are pinned open, when one section is expanded, all others will close.  However, the user can control which sections are pinned open.
-  * Expand section (+ button): drop down the section, and all non-pinned sections will close
-  * Collapse section (- button): roll up the section
-  * Pin open section (sideways pin button): click to force the section to stay open, even if any other section is expanded
-  * Unpin section (upright pin button): click to unpin the button, allowing it to close if any other section is expanded
-In the image above, the Zoom/Pan section is pinned open, the Truck types section is expanded, and all other sections are collapsed.
-=====Truck Bubble  =====
-When you click on the truck a bubble will appear. See Below.  The bubble will have 4 tabs (Overview, Driver, Job, & GPS).
-The **Overview** folder will show truck #, driver name, status, speed, & type of truck.  More importantly it will show the communication status of device and whether the truck is moving or stopped.
-The **Job** folder will give an overview of the job. Job #, requested by, reason, priority, incident & desination.  You can also find the incident and destination Note:  The address must be Geocodable for this feature to work the way it was intended.
-The **GPS** folder will show the dispatcher the connection status and GPS fix status.  These items will have a green check mark, yellow triangle or red circle.  The icon will become yellow at 2x the push interval the company is set at and the icon will be become red at 3x the push interval the company is set at.
-===== Job information =====
-If you expand the job section, and hover the mouse over a job number, a popup will appear with job details.
-===== Known issues =====
-^Issue  ^Current workaround  ^
-|When clicking on the Map link in the menu, and opening a new window, sometimes the map doesn't load  |Close the new window or browser tab, and attempt to click the link again  |
-|The filters (trucks, truck types, jobs) aren't checked by default on load  |On map load, drop down the truck type filters, and manually check them  |
-|On map reload (for browser resize, etc.) the current state of selected filters is not maintained.  |After the map reloads, select the desired filters.  |
-|If the map is not used for 60 minutes, the session will timeout.  Note that the map will continue to be updated every 15 seconds up until the 60 minute mark, but if no zooming/highlighting is performed, the session will timeout.  |Try selecting the Track/Zoom tool and highlighting an area on  the Overall View map.  It should open the Map Detail tab and load the map for the area you highlighted.  |
-|.  |
-|Job filters do not yet work.  |Upcoming feature.  |
-|Zoom feature does not work in Safari web browser on Macintosh computers.  |Safari not yet supported.  Use Internet Explorer, Firefox, or Chrome.  |
-===== Tips/recommendations =====
-  * Resizing the browser window forces the map to be reloaded, which is a time-consuming operation.  We recommend that you set the browser window to the desired size and simply use the Track/Zoom tool to zoom in and out of the map.
-  * The map appears to work better in Internet Explorer v7.
   * Network connection speed and computing power are critical aspects of overall application performance.  Network connection speeds can be tested in a Flash-capable browser at:
 [[http://www.dslreports.com/speedtest?flash=1]]

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