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support:dispatch:dispatch_screens
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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support:dispatch:dispatch_screens [2016/03/14 14:44] edmondsj |
support:dispatch:dispatch_screens [2016/09/13 14:54] (current) seyers |
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| Line 18: | Line 18: | ||
| ^Contents^Description^ | ^Contents^Description^ | ||
| |<html><span style="color:black;background-color:yellow;font-weight:bold;"> H </span></html>|Held| | |<html><span style="color:black;background-color:yellow;font-weight:bold;"> H </span></html>|Held| | ||
| + | |S|Scheduled and pre-assigned| | ||
| |W|Waiting for assignment| | |W|Waiting for assignment| | ||
| |<html><span style="color:white;background-color:red;font-weight:bold;"> W </span></html>|Held and scheduled job nearing scheduled time and waiting for assignment| | |<html><span style="color:white;background-color:red;font-weight:bold;"> W </span></html>|Held and scheduled job nearing scheduled time and waiting for assignment| | ||
| |<html><span style="color:white;background-color:green;font-weight:bold;"> A </span></html>|Assigned| | |<html><span style="color:white;background-color:green;font-weight:bold;"> A </span></html>|Assigned| | ||
| - | |S|Scheduled and pre-assigned| | ||
| |<html><span style="color:black;background-color:#CCCCCC;"> X </span></html>|Cancelled| | |<html><span style="color:black;background-color:#CCCCCC;"> X </span></html>|Cancelled| | ||
| Line 31: | Line 31: | ||
| ^Contents^Description^ | ^Contents^Description^ | ||
| |<html><span style="color:black;background-color:yellow;font-weight:bold;"> 3H </span></html>|Held| | |<html><span style="color:black;background-color:yellow;font-weight:bold;"> 3H </span></html>|Held| | ||
| + | |4S|Scheduled and unassigned| | ||
| |2W|Waiting for assignment| | |2W|Waiting for assignment| | ||
| |<html><span style="color:white;background-color:red;font-weight:bold;"> 2W </span></html>|Held and scheduled job nearing scheduled time and waiting for assignment| | |<html><span style="color:white;background-color:red;font-weight:bold;"> 2W </span></html>|Held and scheduled job nearing scheduled time and waiting for assignment| | ||
| |<html><span style="color:white;background-color:green;font-weight:bold;"> 1A </span></html>|Assigned| | |<html><span style="color:white;background-color:green;font-weight:bold;"> 1A </span></html>|Assigned| | ||
| - | |<html><span style="color:black;background-color:#CCCCCC;"> 4X </span></html>|Cancelled| | + | |<html><span style="color:black;background-color:#CCCCCC;"> 5X </span></html>|Cancelled| |
| === "S" column === | === "S" column === | ||
| Line 136: | Line 137: | ||
| Be sure to select the appropriate pricing template when assigning the job. If Account is set to Pricing=Driver, the driver will input and confirm the pricing for the job. | Be sure to select the appropriate pricing template when assigning the job. If Account is set to Pricing=Driver, the driver will input and confirm the pricing for the job. | ||
| - | If any details must be corrected after the call is cleared, the dispatcher (if proper commissions are granted in configuration) may update the job pricing by accessing closed jobs, selecting the job from the greyed out closed jobs, and clicking on the "Job Pricing" Tab to access the pricing details for that job. | + | If any details must be corrected after the call is cleared, the dispatcher (if proper permissions are granted in configuration) may update the job pricing by accessing closed jobs, selecting the job from the greyed out closed jobs, and clicking on the "Job Pricing" Tab to access the pricing details for that job. |
| ==== Pricing modes ==== | ==== Pricing modes ==== | ||
support/dispatch/dispatch_screens.1457981092.txt.gz · Last modified: 2016/03/14 14:44 by edmondsj
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