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support:13_operations_reports:01_call_reports
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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support:13_operations_reports:01_call_reports [2013/02/20 16:29] edmondsj |
support:13_operations_reports:01_call_reports [2013/02/20 16:37] (current) edmondsj |
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| This report lists all jobs cleared or cancelled in the given time period. The user can choose to only show cleared or cancelled calls, or all in one report. | This report lists all jobs cleared or cancelled in the given time period. The user can choose to only show cleared or cancelled calls, or all in one report. | ||
| + | |||
| + | //NOTE: It does NOT list jobs by the time they were created// | ||
| There are four tabs that provide different views of the same data: | There are four tabs that provide different views of the same data: | ||
| - | * Call service stats | + | * Call service stats: basic job data including account, driver and truck, and basic status data |
| - | * Call revenue | + | * Call revenue: invoice data and total, along with basic job data and status data |
| - | * Call details | + | * Call details: job data including status (e.g., clear, quickclear, or cancel), the user that canceled the job, or the driver that cleared it |
| - | * Call response times | + | * Call response times: performance times between statuses for the job |
| - | ====== Format ====== | ||
| - | <code> | ||
| - | Job Driver No Truck No Reason Job type Job created Job cleared day Quickclear? Job total Invoice Inv amt Bill to Ticket Payment time Type Cash Check Credit | ||
| - | ------- --------- -------- ------------ -------- ----------- --------------- ----------- --------- --------- --------- ---------- -------- ---------------- ------ ------ ----- ------ | ||
| - | 1101600 driver1 101 Accident Tow 01/03 12:28 01/03/2013 X $105.00 1101600-1 $50.00 CCAS 008765 | ||
| - | 1101600 driver1 101 Accident Tow 01/03 12:28 01/03/2013 X $105.00 1101600-2 $55.00 CASH 008766 01/03/2013 12:26 cash $5.00 | ||
| - | 1101600 driver1 101 Accident Tow 01/03 12:28 01/03/2013 X $105.00 1101600-2 $55.00 CASH 008766 01/03/2013 12:26 check $50.00 | ||
| - | 1101601 driver1 101 Accident Tow 01/03 15:03 01/03/2013 $125.00 1101601-1 $125.00 DEALER 008767 | ||
| - | </code> | ||
| - | * Job cleared day is provided so that jobs can be grouped by day during which job is cleared | ||
| - | * If a job has multiple invoices, each invoice will be listed on a separate line | ||
| - | * If an invoice has one or more payments, each payment is listed on a separate line, which means that invoice information might be duplicated on multiple payment lines (as shown above) | ||
| ====== Example ====== | ====== Example ====== | ||
| - | {{:support:13_operations_reports:reports_driver_reconciliation_1.gif|}} | + | {{:support:13_operations_reports:reports_tow_call_reports_1.gif|}} |
support/13_operations_reports/01_call_reports.1361395799.txt.gz · Last modified: 2013/02/20 16:29 by edmondsj
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