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--- support:13_operations_reports:01_call_reports [2013/01/28 13:10]
jshellhaas created
+++ support:13_operations_reports:01_call_reports [2013/02/20 16:37] (current)
edmondsj
@@ Line 1: / Line 1: @@
-====== Call Reports ======
+====== Description of report ======
+This report lists all jobs cleared or cancelled in the given time period.  The user can choose to only show cleared or cancelled calls, or all in one report.
+//NOTE: It does NOT list jobs by the time they were created//
+There are four tabs that provide different views of the same data:
+  * Call service stats: basic job data including account, driver and truck, and basic status data
+  * Call revenue: invoice data and total, along with basic job data and status data
+  * Call details: job data including status (e.g., clear, quickclear, or cancel), the user that canceled the job, or the driver that cleared it
+  * Call response times: performance times between statuses for the job
+====== Example ======
+{{:support:13_operations_reports:reports_tow_call_reports_1.gif|}}

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