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support:07_storage-impound:10_release_to_customer
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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support:07_storage-impound:10_release_to_customer [2015/04/30 08:45] edmondsj |
support:07_storage-impound:10_release_to_customer [2016/02/10 11:36] (current) edmondsj |
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| ==== Notes ==== | ==== Notes ==== | ||
| * The vehicle must be released to an interested party. | * The vehicle must be released to an interested party. | ||
| + | * If a registered owner interested party is available on the vehicle, it will be selected by default. | ||
| + | * If a registered owner interested party is NOT available on the vehicle, the box will be filled with the name "Owner" for a default interested party name. | ||
| + | * If an interested party is NOT selected and a name is entered, a registered owner of type "Other" will be created and entered as the release to party. | ||
| * Invoices do NOT have to be paid to release. However, the user will be prompted to confirm this condition. | * Invoices do NOT have to be paid to release. However, the user will be prompted to confirm this condition. | ||
| * To get the vehicle off the active inventory list, it will eventually have to be discharged after being released to owner. | * To get the vehicle off the active inventory list, it will eventually have to be discharged after being released to owner. | ||
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| ==== Process ==== | ==== Process ==== | ||
| * By clicking the ''Release'' button, the user chooses to only release the vehicle, leaving discharge to another user (e.g., a user at a lot gate that verifies the vehicle can be discharged). The vehicle will remain on the active inventory list. | * By clicking the ''Release'' button, the user chooses to only release the vehicle, leaving discharge to another user (e.g., a user at a lot gate that verifies the vehicle can be discharged). The vehicle will remain on the active inventory list. | ||
| - | * By clicking the ''Release and discharge'' button, the user chooses to remove the vehicle from active inventory, whether or not sufficient payment is recorded. | + | * By clicking the ''Release and discharge'' button, the user chooses to remove the vehicle from active inventory, <html><span style="color:red">whether or not sufficient payment is recorded</span></html>. |
| * In the ''Release to...'' box, either select an existing interested party or click the ''Add'' button to add a new interested party | * In the ''Release to...'' box, either select an existing interested party or click the ''Add'' button to add a new interested party | ||
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| {{:support:07_storage-impound:storage_release_processing_6.gif|}} | {{:support:07_storage-impound:storage_release_processing_6.gif|}} | ||
| - | * When the user is satisfied that sufficient payment has been collected (remember that the vehicle can be released and discharged with open invoices), the user can click either ''Release'' or ''Release and discharge.'' As shown below, if the interested party is not selected, error messages will be displayed: | + | * When the user is satisfied that sufficient payment has been collected <html><span style="color:red">(remember that the vehicle can be released and discharged with open invoices)</span></html>, the user can click either ''Release'' or ''Release and discharge.'' As shown below, if the interested party is not selected, error messages will be displayed: |
| {{:support:07_storage-impound:storage_release_processing_7.gif|}} | {{:support:07_storage-impound:storage_release_processing_7.gif|}} | ||
support/07_storage-impound/10_release_to_customer.1430397906.txt.gz · Last modified: 2015/04/30 08:45 by edmondsj
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