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support:05_device_setup:apps:creditcard:xchargemobile [2015/05/16 11:39] jmather Update introduction |
support:05_device_setup:apps:creditcard:xchargemobile [2015/05/27 20:37] (current) jmather Annotate screen shots. Update Authorization notes. |
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| Tags: xcharge, x charge, credit cards, Android credit card setup | Tags: xcharge, x charge, credit cards, Android credit card setup | ||
| - | ===== Procedure ===== | + | ===== Setup Procedure ===== |
| ==== 1. Install XCharge Mobile ==== | ==== 1. Install XCharge Mobile ==== | ||
| - | On your mobile device, download XCharge Mobile from the Google Play Store. Either: | + | On your mobile device, download XCharge Mobile from the Google Play Store. |
| - | * Follow this link: https://play.google.com/store/apps/details?id=com.apt.xcharge&hl=en | + | |
| - | * Or search the Play Store on “xcharge" or “xcharge mobile” | + | |
| - | The app is called XCharge Mobile from OpenEdge | + | There are two options to find XCharge Mobile on the Play Store: |
| + | * Follow this link: https://play.google.com/store/apps/details?id=com.apt.xcharge&hl=en | ||
| + | * Search the Play Store on “xcharge" or “xcharge mobile” | ||
| - | Download the free app to the device | + | The app is called XCharge Mobile from OpenEdge. |
| - | === Screen Shots === | + | Download the free app to your device. |
| Searching the Play Store for XCharge Mobile: \\ | Searching the Play Store for XCharge Mobile: \\ | ||
| Line 30: | Line 30: | ||
| ==== 2. Download CommLink Version 3.00 (or higher) from the Ranger web site ==== | ==== 2. Download CommLink Version 3.00 (or higher) from the Ranger web site ==== | ||
| - | First, be sure to Uninstall any versions of the Ranger mobile app (CommLInk) currently on the device (this is essential to avoid database corruption). | + | - First, be sure to Uninstall any versions of the Ranger mobile app (CommLInk) currently on the device (this is essential to avoid database corruption). |
| - | + | - Then with the browser on the device, go to http://www.rangersst.com/mobile/android/ | |
| - | Then with the browser on the device, go to http://www.rangersst.com/mobile/android/ | + | - If you haven't already, bookmark this page for future use. |
| - | + | - Click on "Other downloads and special test builds" at the bottom of the page | |
| - | If you haven't already, bookmark this page for future use. | + | - Click on V3.00 (or higher) and the download will begin |
| - | + | ||
| - | Click on "Other downloads and special test builds" at the bottom of the page | + | |
| - | + | ||
| - | Click on V3.00 (or higher) and the download will begin | + | |
| ==== 3. Login to CommLink ==== | ==== 3. Login to CommLink ==== | ||
| Line 86: | Line 82: | ||
| * If successful, Cancel the job; the authorization will expire | * If successful, Cancel the job; the authorization will expire | ||
| * If not successful, call for troubleshooting assistance | * If not successful, call for troubleshooting assistance | ||
| + | |||
| + | === Authorization at Arrived (or Hooked) === | ||
| + | |||
| + | Choose "Credit Card Authorization" from the Arrived (or Hooked) Menu, then enter the Authorization Amount. | ||
| + | |||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_arrived_menu.png?250|Arrived Menu}} | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_arrived_authorization.png?250|}} | ||
| + | <html></center></html> | ||
| + | |||
| + | For Keyed entry, the entry form will appear. For Swipe entry, the "Please Swipe Card" prompt will appear. | ||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_arrived_keyed.png?250|Keyed}} | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_arrived_swipe.png?250|Swipe}} | ||
| + | <html></center></html> | ||
| + | |||
| + | After entry is complete, the result of the Authorization is displayed. | ||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_arrived_success.png?250|Arrived Authorization Complete}} | ||
| + | <html></center></html> | ||
| + | |||
| + | |||
| + | === Sale at Clear === | ||
| + | |||
| + | Choose "Payment" from the Clear WrapUp Menu, then choose "Credit Card" and the Amount. | ||
| + | |||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_wrapup.png?250|Clear WrapUp}} | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_payment_type.png?250|Clear Payment Tye}} | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_amount.png?250|Clear Amount}} | ||
| + | <html></center></html> | ||
| + | |||
| + | If a card was successfully Authorized during Arrived (or Hooked), a prompt appears. Choosing "Yes" skips the Keyed/Swipe entry screen and goes directly to the result screen. | ||
| + | |||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_authorized.png?250|Clear Authorized}} | ||
| + | <html></center></html> | ||
| + | |||
| + | For Keyed entry, the entry form will appear. For Swipe entry, the "Please Swipe Card" prompt will appear. | ||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_keyed.png?250|Clear Keyed}} | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_swipe.png?250|Clear Swipe}} | ||
| + | <html></center></html> | ||
| + | |||
| + | After entry is complete, the result of the Sale is displayed. | ||
| + | <html><center></html> | ||
| + | {{:support:05_device_setup:apps:creditcard:commlink_clear_success.png?250|Clear Sale Complete}} | ||
| + | <html></center></html> | ||
| ==== 6. Confirm access to OpenEdge / Accelerated portal website ==== | ==== 6. Confirm access to OpenEdge / Accelerated portal website ==== | ||