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--- support:05_device_setup:apps:creditcard:xchargemobile [2015/05/16 11:19]
jmather General formatting
+++ support:05_device_setup:apps:creditcard:xchargemobile [2015/05/27 20:37] (current)
jmather Annotate screen shots. Update Authorization notes.
@@ Line 1: / Line 1: @@
 ====== XCharge Mobile Setup ======
-This document describes installation and setup of XCharge Mobile, the credit card processing application from OpenEdge / Accelerated Payment Technology.
+This document describes installation and setup of XCharge Mobile, the credit card processing application from OpenEdge (formerly Accelerated Payment Technology).
-Tags: xcharge, x charge, credit cards, credit card setup
+CommLink uses XCharge Mobile to securely execute credit card transactions.  CommLink then uploads the results of those transactions to Dispatch Direct (the Ranger website).
-===== Procedure =====
+Tags: xcharge, x charge, credit cards, Android credit card setup
+===== Setup Procedure =====
 ==== 1. Install XCharge Mobile ====
-On your mobile device, download XCharge Mobile from the Google Play Store.  Either:
+On your mobile device, download XCharge Mobile from the Google Play Store.
-  * Follow this link: https://play.google.com/store/apps/details?id=com.apt.xcharge&hl=en
-  * Or search the Play Store on “xcharge" or “xcharge mobile”
-The app is called XCharge Mobile from OpenEdge
+There are two options to find XCharge Mobile on the Play Store:
+  * Follow this link: https://play.google.com/store/apps/details?id=com.apt.xcharge&hl=en
+  * Search the Play Store on “xcharge" or “xcharge mobile”
-Download the free app to the device
+The app is called XCharge Mobile from OpenEdge.
-=== Screen Shots ===
+Download the free app to your device.
 Searching the Play Store for XCharge Mobile: \\
@@ Line 28: / Line 30: @@
 ==== 2. Download CommLink Version 3.00 (or higher) from the Ranger web site ====
-First, be sure to Uninstall any versions of the Ranger mobile app (CommLInk) currently on the device (this is essential to avoid database corruption).
+  - First, be sure to Uninstall any versions of the Ranger mobile app (CommLInk) currently on the device (this is essential to avoid database corruption).
+  - Then with the browser on the device,  go to http://www.rangersst.com/mobile/android/
-Then with the browser on the device,  go to http://www.rangersst.com/mobile/android/
+  - If you haven't already, bookmark this page for future use.
+  - Click on "Other downloads and special test builds" at the bottom of the page
-If you haven't already, bookmark this page for future use.
+  - Click on V3.00 (or higher) and the download will begin
-Click on "Other downloads and special test builds" at the bottom of the page
-Click on V3.00 (or higher) and the download will begin
 ==== 3. Login to CommLink ====
@@ Line 84: / Line 82: @@
   * If successful, Cancel the job; the authorization will expire
   * If not successful, call for troubleshooting assistance
+=== Authorization at Arrived (or Hooked) ===
+Choose "Credit Card Authorization" from the Arrived (or Hooked) Menu, then enter the Authorization Amount.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_arrived_menu.png?250|Arrived Menu}}
+{{:support:05_device_setup:apps:creditcard:commlink_arrived_authorization.png?250|}}
+<html></center></html>
+For Keyed entry, the entry form will appear.  For Swipe entry, the "Please Swipe Card" prompt will appear.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_arrived_keyed.png?250|Keyed}}
+{{:support:05_device_setup:apps:creditcard:commlink_arrived_swipe.png?250|Swipe}}
+<html></center></html>
+After entry is complete, the result of the Authorization is displayed.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_arrived_success.png?250|Arrived Authorization Complete}}
+<html></center></html>
+=== Sale at Clear ===
+Choose "Payment" from the Clear WrapUp Menu, then choose "Credit Card" and the Amount.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_clear_wrapup.png?250|Clear WrapUp}}
+{{:support:05_device_setup:apps:creditcard:commlink_clear_payment_type.png?250|Clear Payment Tye}}
+{{:support:05_device_setup:apps:creditcard:commlink_clear_amount.png?250|Clear Amount}}
+<html></center></html>
+If a card was successfully Authorized during Arrived (or Hooked), a prompt appears.  Choosing "Yes" skips the Keyed/Swipe entry screen and goes directly to the result screen.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_clear_authorized.png?250|Clear Authorized}}
+<html></center></html>
+For Keyed entry, the entry form will appear.  For Swipe entry, the "Please Swipe Card" prompt will appear.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_clear_keyed.png?250|Clear Keyed}}
+{{:support:05_device_setup:apps:creditcard:commlink_clear_swipe.png?250|Clear Swipe}}
+<html></center></html>
+After entry is complete, the result of the Sale is displayed.
+<html><center></html>
+{{:support:05_device_setup:apps:creditcard:commlink_clear_success.png?250|Clear Sale Complete}}
+<html></center></html>
 ==== 6. Confirm access to OpenEdge / Accelerated portal website ====

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