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support:04_dispatch:06_pricing_modes [2015/09/21 11:38] seyers |
support:04_dispatch:06_pricing_modes [2015/09/21 11:44] (current) seyers |
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| - | Pricing Modes In Ranger | + | **--Pricing Modes In Ranger--** |
| - | Mode: None | + | |
| + | ** - Mode: NONE** | ||
| In Pricing Mode NONE, all details of pricing are hidden from the driver. This is accomplished by hiding the Clear process from the driver thus forcing the driver to use Quick Clear. Drivers can enter Extras as appropriate. Drivers cannot take payment on-scene. | In Pricing Mode NONE, all details of pricing are hidden from the driver. This is accomplished by hiding the Clear process from the driver thus forcing the driver to use Quick Clear. Drivers can enter Extras as appropriate. Drivers cannot take payment on-scene. | ||
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| The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear. | The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear. | ||
| - | Mode: Driver | + | ** - Mode: Driver** |
| In Driver pricing, the rules provide an initial guideline, but the driver can override those calculations. During the Clear process, the pricing calculations are performed automatically. Then, the driver is presented with a menu that allows them to override any of the calculated values. The final values are sent back to Dispatch and recorded with the job. | In Driver pricing, the rules provide an initial guideline, but the driver can override those calculations. During the Clear process, the pricing calculations are performed automatically. Then, the driver is presented with a menu that allows them to override any of the calculated values. The final values are sent back to Dispatch and recorded with the job. | ||
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| The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear, Clear. | The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Quick Clear, Clear. | ||
| - | Mode: Confirm By Dispatcher | + | ** - Mode: Confirm By Dispatcher** |
| In Confirm by Dispatcher pricing, the rules provide an initial guideline, but the driver can override those calculations as in the Driver pricing mode. When the driver is complete, the information is relayed to the dispatcher for final editing and approval - dispatchers approve and can override pricing decisions by the driver. | In Confirm by Dispatcher pricing, the rules provide an initial guideline, but the driver can override those calculations as in the Driver pricing mode. When the driver is complete, the information is relayed to the dispatcher for final editing and approval - dispatchers approve and can override pricing decisions by the driver. | ||
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| The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Pricing, Quick Clear. | The Status Update menu contains the following status items for a new tow call: Enroute, Arrived, Hooked, Dropped, Pricing, Quick Clear. | ||
| - | Mode: Preset | + | ** - Mode: Preset** |
| In Preset pricing, the call is priced by the mobile application exactly according to the rules. | In Preset pricing, the call is priced by the mobile application exactly according to the rules. | ||
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| - | Mode PD - Preset / Due Only | + | ** - Mode PD - Preset / Due Only** |
| In Preset / Due Only pricing, the call is priced by the mobile application exactly according to the rules. The driver CAN NOT see nor modify/override any prices. The only dollar amount visible to the driver is the Amount Due from the motorist. Note that in the case of a split invoice for a motor club call, the Amount Due is the second invoice amount. | In Preset / Due Only pricing, the call is priced by the mobile application exactly according to the rules. The driver CAN NOT see nor modify/override any prices. The only dollar amount visible to the driver is the Amount Due from the motorist. Note that in the case of a split invoice for a motor club call, the Amount Due is the second invoice amount. | ||
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| - | Mode: Dispatcher | + | ** - Mode: Dispatcher** |
| In Dispatcher pricing, the call is priced by the mobile application exactly according the rules in the Pricing Template. Drivers can enter information on Extras that will add to the charges. However, drivers CAN NOT change or edit any of the charges as calculated. | In Dispatcher pricing, the call is priced by the mobile application exactly according the rules in the Pricing Template. Drivers can enter information on Extras that will add to the charges. However, drivers CAN NOT change or edit any of the charges as calculated. | ||