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--- support:01_basic_setup:02_bases [2013/11/11 10:36]
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+++ support:01_basic_setup:02_bases [2015/10/22 14:52] (current)
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 ====== Bases ======
-Inputting the “Bases” from which trucks are dispatched is important in DispatchDirectTM because it enables you to capture enroute and return to base mileage, regardless of where the truck is actually located at the time of dispatch and whether it moves onto another job or physically returns to base.  This is accomplished by choosing "geocoded" for enroute mileage instead of "truck dometer"
+Inputting the “Bases” from which trucks can be dispatched is important in DispatchDirectTM because it enables you to bill enroute, loaded and return-to-base mileage, regardless of where the truck is physically located at the time of dispatch.
-    For example, you would want to dispatch the closest appropriate truck available (or soon to be available) to the incident location to save on fuel.  In order to calculate mileage from the base rather than the physical truck location, the job should be entered with geocoded enroute miles rather than Truck Odometer.  (This will be explained in more detail under pricing, but mileage as geocoded or truck odometer can be configured on an Account level or an individual job level.)  choose to charge customers more for services delivered outside of normal business hours, or not
+For example, you would want to dispatch the closest appropriate truck available (or soon to be available) to an incident location to save on fuel.  But you want the pricing to be calculated based on the home base of the Truck, and from the appropriate Base location (for companies that dispatch from more than one location).
-    You may also want to charge a premium for work that is required over the weekend, or not
-    Similarly, many companies have a “shift differential” for driver commissions - e.g., drivers earn higher commissions when working a second or third shift or when working weekends. Other companies make no such differentiation.
-Any shift-related differences in rates (including weekday vs. weekend) for both customer charges and driver commissions are specified in “Pricing Templates”. Howe
+To set up Bases, you will need to enter each base with a physical address that can be geocoded properly.  Go to Configuration/Company setup/Bases and enter the Name (recognizable to dispatchers), address, and click on Save.
+Your bases will be available from the Dispatch Job Entry screen.  Default bases can be selected on an Account basis or on a job by job basis.
+{{:support:01_basic_setup:base_detail.png|}}
+Best practice is to choose as many default entries as possible when setting up Accounts to streamline new job entry.

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