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start [2011/01/19 13:32] (current) jmather Update link to Map User Guide |
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| - | ====== RangerSST Support Center ====== | + | ====== Welcome ====== |
| - | **Welcome to the RangerSST Support Center.** | + | **Welcome to the RangerSST Support Center!** |
| Ranger is a digital dispatch solution for the auto service industry. It integrates mapping, dispatch and mobile messaging to deliver the following benefits: | Ranger is a digital dispatch solution for the auto service industry. It integrates mapping, dispatch and mobile messaging to deliver the following benefits: | ||
| * Lower cost per call | * Lower cost per call | ||
| * More calls per shift | * More calls per shift | ||
| - | * Better dispatch decision | + | * Better dispatch decisions |
| * Streamlined communications | * Streamlined communications | ||
| * Faster service delivery | * Faster service delivery | ||
| - | * Accurage field pricing | + | * Accurate field pricing |
| * No time lost with drivers "waiting" | * No time lost with drivers "waiting" | ||
| * No lost or missed revenue | * No lost or missed revenue | ||
| * Better reports with less paperwork | * Better reports with less paperwork | ||
| \\ | \\ | ||
| - | If you're not already using Ranger, you can [[http://www.rangersst.com/|create a new account here]].\\ | + | If you're new to Ranger, you can [[http://www.rangersst.com/|create an account]].\\ |
| Existing Ranger customers can utilize the support tools on this website to get the most out of digital dispatch. | Existing Ranger customers can utilize the support tools on this website to get the most out of digital dispatch. | ||
| + | ====== Documentation ====== | ||
| - | ===== Top Issues ===== | + | **General** |
| - | + | * [[:support:faq|Frequently Asked Questions]]\\ | |
| - | You must be a registered user to modify content, but anyone can access the content. | + | \\ |
| + | **Mobile Application** | ||
| + | * [[:support:mobile:user_guide:|Mobile Application User Guide]]\\ | ||
| + | \\ | ||
| + | **Dispatch** | ||
| + | * [[:support:dispatch:user_guide|Dispatch User Guide]]\\ | ||
| + | \\ | ||
| + | **Map**\\ | ||
| + | * [[:support:map:user_guide:start|Map User Guide]]\\ | ||
| + | \\ | ||
| + | **Reports**\\ | ||
| + | * [[:support:Stop/Start]] | ||
| + | * [[:support:Call Report]] | ||
| + | * [[:support:Timecard Report]] | ||
| + | * [[:support:Job Status Report]] | ||
| + | \\ | ||
| - | ===== Documentation ===== | ||
| - | * Web Dispatch User Guide | + | ====== Useful Links ====== |
| - | * Web Mapping User Guide | + | |
| - | * Mobile Application User Guide | + | |
| - | ===== Helpful Links ===== | + | * [[http://www.rangersst.com/|Ranger Login]] (web dispatch and mapping) |
| + | * [[http://www.trackermanagement.com/|Tracker]] | ||
| + | * [[http://www.driveamericaholdings.com/index.html|Drive America (USAC)]] | ||
| + | * [[http://www.crosscountry-auto.com/|Cross Country Automotive Services]] | ||
| - | * Ranger Login (web dispatch and mapping) | + | ====== Need More Help? ====== |
| - | * Tracker | + | |
| - | * Drive America / USAC | + | |
| - | ===== Need More Help? ===== | + | If you haven't found what you're looking for, [[support:contact|contact technical support]]. |
| - | If you haven't found what you're looking for, [[contact|contact technical support]]. | + | Authenticated users may [[internal:start|access additional documentation]]. |
start.1214588913.txt.gz · Last modified: 2008/06/27 13:48 by jmather
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